Shipping policy

 


📦 Shipping Information

We aim to dispatch all orders within 1–2 business days. You’ll receive a tracking number by email as soon as your parcel is on its way.

🇬🇧 United Kingdom

We offer free UK shipping via Royal Mail Tracked 24.

Estimated delivery: 1–2 working days after dispatch.


🌍 International Shipping

All international orders are shipped with DHL Express for fast and reliable delivery.

Region Carrier Estimated Delivery
🇪🇺 Europe DHL Express 1–2 business days
🇺🇸 United States DHL Express 2–3 business days
🇨🇦 Canada DHL Express 2–3 business days

Delivery times are estimates and may vary slightly depending on location and customs processing.


💼 Duties & Taxes

Good news — we’ve got it covered.

All international orders are shipped Delivered Duties Paid (DDP).
This means any customs duties or import taxes are paid by us, so you won’t be charged anything on delivery.

✔ No surprise fees
✔ No courier payment requests
✔ No customs invoices on arrival

The price you see at checkout is the final price you pay.


⏳ During Busy Periods

During peak seasons or promotional events, dispatch and delivery times may be slightly longer than usual. We’ll always keep you updated via email if there are any delays.